In short: LoanSathi is a loan-comparison and education service. We collect the minimum information needed to give you guidance or, if you ask, to introduce you to partner lenders. We never sell your data, and we share it with a lender only after you ask us to.
1. Who we are
This website ("LoanSathi", "we", "us") is operated by FILL-IN: Registered Legal Entity Name, having its registered office at FILL-IN: Full Registered Address, City, State, PIN. For any privacy question you can reach us at hello@yourdomain.in or +919780358842.
2. Information we collect
- Details you give us: name, mobile number, email, city, the loan type/amount you are interested in, and information you enter into our calculators (income, existing EMIs, age, credit-score range).
- Information collected automatically: IP address, browser type, device, pages viewed, and similar analytics data via cookies and similar technologies.
- We do not ask for, store, or process sensitive financial documents (PAN, Aadhaar, bank statements) on this website. Any such documents are handled directly by the lender during their own application process.
3. How we use your information
- To respond to your enquiry and provide loan-comparison guidance.
- To introduce you to one or more partner lenders when you request a callback or ask to be matched.
- To improve our calculators, content, and website experience.
- To send service messages about your enquiry. We send marketing messages only with your consent, and you can opt out any time.
4. When we share your information
We share your contact details and stated loan requirement with partner banks and NBFCs only after you ask us to connect you (for example, by submitting the callback form or confirming on a call). We also use trusted service providers (hosting, email, analytics) who process data on our behalf under confidentiality obligations. We do not sell your personal data to anyone.
5. Your rights (DPDP Act, 2023)
Under India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent at any time. To exercise these rights, email hello@yourdomain.in. We will respond within a reasonable period.
6. Data retention & security
We keep your data only as long as needed for the purpose it was collected or as required by law, then delete or anonymise it. We use reasonable technical and organisational safeguards (encryption in transit, access controls) to protect your information, though no method of transmission over the internet is 100% secure.
7. Cookies
We use essential cookies to run the site and analytics/advertising cookies (including Google services) to understand traffic and measure campaigns. You can control cookies through your browser settings.
8. Grievance officer
Grievance Officer: FILL-IN: Grievance Officer Name · hello@yourdomain.in · +919780358842. We aim to acknowledge complaints within 48 hours.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the latest revision. Continued use of the site means you accept the current version.